Shipping policy

Shipping Policy – biggamebracket.fishing

Last updated: [Insert Date]

Thank you for shopping at biggamebracket.fishing. We want your order of fishing brackets and related gear to arrive safely and on time. Please review the details below.

Order Processing

• Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays).
• You will receive a confirmation email once your order is placed and another with tracking information once it ships.
• During peak seasons or high demand, processing may take slightly longer. We will notify you of any significant delays.

Shipping Methods & Delivery Estimates

We currently ship via [list your carriers, e.g., USPS, UPS, FedEx].

*Delivery times begin after your order has been fabricated, processed and shipped. These are estimates and not guarantees. Actual delivery can vary based on location, weather, carrier volume, and other factors outside our control.

Shipping Rates

• Shipping costs are calculated at checkout based on the weight, dimensions, destination, and selected method.
• Free standard shipping may be available on orders over $[amount] (continental U.S. only, if applicable).
• We reserve the right to adjust rates if an item’s actual weight or dimensions differ significantly from what was calculated.

Domestic Shipping

We currently ship to addresses within the United States [and list any specific restrictions, e.g., excluding PO Boxes, APO/FPO, or certain states if applicable].

International Shipping

• International shipping is available to select countries. Customers are responsible for any customs duties, taxes, or import fees. Delivery times for international orders typically range from 7–21+ business days and can vary significantly.

Tracking Your Order

Once your package ships, you will receive a tracking number by email. You can track your shipment directly on the carrier’s website.

Shipping Delays & Issues

• We are not responsible for delays caused by the carrier, weather, natural disasters, customs, or incorrect address information provided by the customer.
• If your package is marked as delivered but you have not received it, please check with neighbors, building management, or the carrier first. Contact us within [X] days so we can assist with an investigation.

Lost or Damaged Packages

• If your order arrives damaged, please take photos of the packaging and item and contact us within [7] days of delivery.
• For lost packages, we will work with the carrier to investigate. In cases where the loss is confirmed and not due to an incorrect address, we will replace the order or issue a refund at our discretion.

Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. Additional shipping fees may apply for reshipment.

Returns Related to Shipping

Please see our separate [Return & Refund Policy] for details on returning items. Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.

Questions

If you have any questions about shipping, please contact us at jh@biggamebracket.fishing or through the contact form on our website.